Edith & Aster

Shipping and Returns

My Account

Blog

Shipping and Returns

Shipping Policies

Free Domestic Shipping Both Ways

We offer free FedEx shipping on every U.S. and Canadian order, including free return shipping on all orders from the U.S. or Canada.

Time from order to delivery will vary depending on resizing needs. You will receive an email confirmation once your order ships.

Insurance Coverage for Shipments

Edith & Aster always ensures each shipment for the full value of the package and requires a signature upon delivery.

USPS Shipments

If your shipping address is a P.O. Box, we will ship USPS Registered or USPS Express Overnight, depending on the value of the piece. Please note that USPS registered mail can take 3-6 days to arrive. Both options are fully insured.

Army Post Office addresses have an insurance limit of $5,000 and must be shipped via USPS.

International Shipping

International shipments are shipped via FedEx International Priority. There is a flat rate of $110 for all international shipments. We are not able to ship to all locations due to limitations on insurance value and customs procedures. Customs processes and import duties are the responsibility of the customer; please check with your local customs office for information.

Returns Policies

Free 30-Day Returns

Jewelry is an intimate purchase, and we want to make sure that you’re confident in your Edith & Aster purchase. So, we offer a free 30-day return policy. If you’re not satisfied with your purchase, simply return it within 30 days for an exchange or full refund.

Returned items must be in their original, unworn condition and accompanied by all original documentation. Due to their personalized nature, items that have been modified, engraved, or resized, or previously exchanged, cannot be returned.

How to Return an Order

Contact us at wecare@edithandaster.com or (646) 783-8886 to arrange for your return. We will email you a prepaid FedEx label for you to return your purchase. Package the jewelry securely in a medium FedEx Priority box and tape the outer flaps of the box. Drop the return off at your local FedEx store, making sure to obtain a receipt from FedEx. Once the item is received, we will check the condition of the item and issue a refund within 7 days of receipt.

If you have any questions about our shipping or returns policies, contact us at wecare@edithandaster.com or (646) 783-8886.